Customer Reviews

Our #1 goal is to help our customers get to sleep. See what our customers are saying about us.

Sami
  • Sami
  • Aug 01, 2018
We had a great experience with Dan at Prime Sleep. He was patient with us, up front, and honest. We checked out a couple of mattress stores in our quest to find the right one. All the other stores felt very scripted and and money hungry. We felt like he genuinely wanted to help. Thanks Dan!
Cindy
  • Cindy
  • Jul 31, 2018
Just made a purchase for a new King bed and I couldn't be happier with the experience. The salesperson was very knowledgeable with help me with my decision. I would highly recommend the Raymore store.
Jamie
  • Jamie
  • Jul 28, 2018
Stephan was very helpful in answering all of my questions. Even as I walked out the door to look elsewhere he was able to offer additional advice and reminded me to write down the features of the mattresses I was considering. After visiting a couple of mattress shops the same day I quickly returned to make my purchase at Prime Sleep. The kids are resting well on their new beds! Thank you Stephan for the excellent customer service!
Rebecca
  • Rebecca
  • Jul 18, 2018
Excellent service and knowledgeable sales person. David listened to our needs and helped make a decision we are happy with at a great price!
Jim
  • Jim
  • Jul 16, 2018
We have just had our new mattress and adjustable base for a few days, but we already notice how much more comfortable we are sleeping. Thanks to Jeff for "fitting" us with the mattress best suited for the two of us. The adjustable base has really helped with our back issues. Prime Sleep made it easy and we did not feel suffocated by the sales staff.
Terri
  • Terri
  • Jul 12, 2018
Very helpful and not pushy at all! Love my Tempur-pedic flex(:
Jerri
  • Jerri
  • Jul 11, 2018
Sarah
  • Sarah
  • Jul 08, 2018
I had gone to a few different mattress store options and left empty handed each time. After driving past one of the PrimeSleep locations with a big sign that said "60% Off!" I decided to do some research; the overwhelmingly positive reviews were enough to convince me and I went to check it out with high expectations. Those expectations were met. The salesman was so friendly and helpful in finding exactly what I needed despite what I thought I wanted. He gave me a great deal on an excellent mattress that I may not have been able to afford at a different company. Believe me when I say that not only did I get a great mattress at a great price, the customer service was welcoming and knowledgable. I highly recommend anyone to go to PrimeSleep for their bed needs.
Billy
  • Billy
  • Jul 05, 2018
Jennifer was very nice and helped us get into the right bed. The first bed we bought didn’t work out for us, but Jennifer got us in the right bed for us and made the exchange process simple. Thank You
Will
  • Will
  • Jul 04, 2018
The experience at prime sleep was amazing! The whole shopping experience took less than 0.5hrs! Cassandra at the boardwalk location was super awesome at figuring out the best mattress for my support needs and to stay in our budget! The fact that they are able to find the exact support needs in store is a huge bonus! I've already told all my coworkers to get their mattresses from prime sleep!
Britany
  • Britany
  • Jul 01, 2018
From the moment we walked in Dan was incredibly helpful and knowledgeable about the mattress experience. We really liked that we were able to do a diagnostic sleep test to find the perfect bed for us. Would definitely recommend to anyone looking for a new mattress.
Bill
  • Bill
  • Jul 01, 2018
The Prime Sleep staff worked very hard to get us into the right mattress. Excellent service with not pressure selling. A comfortable experience!
Joyce
  • Joyce
  • Jul 01, 2018
I totally recommend Prime Sleep on 38th St. Steven was awesome showing me the best choices for me, delivery was great, and I live the mattress.
Cathryn
  • Cathryn
  • Jun 29, 2018
Saleswoman was very knowledgeable and professional,love the new bed.
Howard
  • Howard
  • Jun 28, 2018
Becky
  • Becky
  • Jun 28, 2018
We haven’t got our bed delivered yet but the customer service we received while picking the right bed out was fantastic. Stephan did a great job.
Kim
  • Kim
  • Jun 28, 2018
Dan was great to work with. He was very knowledgeable and did not try to push us to buy something we did not need. I will recommend Prime Sleep and Dan to all my friend looking for a new bed.
Beth
  • Beth
  • Jun 20, 2018
After taking care of my mother in law who had a stroke and my son who is disabled with TBI climbing into my bed is the best feeling I could possibly ask for. #PrimeSleep
Scott
  • Scott
  • Jun 14, 2018
"Don't know much about beds and what you and/or your family needs? Stop by other bed stores and make sure your last stop is at Prime Sleep! Why you might ask, would you rather lay in 50 + beds to see which one feels the best for your back, neck, hip, etc. or have a high tech computerized bed scan your body and/or partner at the same time laying down and on your favorite side that you sleep on?? I just happened to stop by as I was in the neighborhood and Larry at the 135th/Metcalf store was so knowledgeable with his years of service in the bed industry- that we did the computer scan test with my wife and I. WOW, my body scan level of comfort was a 3 and my wife a 2, it gets better, they have beds that can have level 3 on my side and level 2 on my wife's side 🙂 Stop by and ask for Jeff and you will never look back again with other bed stores. Of course, we have purchased our bed and love every refreshed nights sleep. Thanks again Prime Sleep and Jeff for your professionalism and helpful knowledge--- Scott
Scott
  • Scott
  • Jun 14, 2018
Stopped by the store after visiting play it again sports next door just to check out beds since I haven't bought a bed in about 10 years. Was pleasantly greeted by Larry who reviewed my thoughts of possibly being interested in a new bed to help with my back, neck and hips. He explained why Prime Sleep stand above the other Bed Companies and the computerized bed while do the thinking for me on what type of bed my wife and I would like. Needless to say, I went home to get my wife to do the computerized pressure test, etc. We felt so comfortable with Larry's honesty and knowledge - that we bought our bed that day and our specialized pillows! Received our bed within a week and the team delivered, set-up and took our old bed that will be donated to children in need after it is sanitized, etc. Sorry for the long review, but please go see a Prime Sleep store for your computerized body scan and you will never go to another company as they don't have this technology!! They even let you test the bed for 60 days and if you are not satisfied you can try another. Best part is, their beds can have 2 sides with different comfort levels (his side comfort level and her side can be a different comfort level)- WOW! Thanks again Prime Sleep Team for a job well done 🙂
Tom
  • Tom
  • Jun 10, 2018
Alex
  • Alex
  • Jun 09, 2018
We visited the store today and had a great experience! The sales lady Heather is nothing but awesome! She’s been very patient and knowledgeable. We will definitely recommend my families and friends to come here!
Jessica
  • Jessica
  • Jun 05, 2018
We went to Prime Sleep on 91st and Metcalf and Jeff was wonderful with helping us find the prefect mattress to fit our needs. The ability to use the Prime Sleep System to help take the guesswork out of selecting the right model was great as buying a new mattress is a little stressful. We were surprised to learn that Prime Seep is a Kansas City owned company and being able to support a local business was just icing on the cake. I would recommend anyone go to this store for a new mattress!!
Preston
  • Preston
  • Jun 03, 2018
Enormous shout out to Kathy. After the mattress I had at home started giving me back problems I knew I needed to switch. Heard about Prime Sleep on the radio and liked decided to give it a try. Kathy was unbelievably helpful. After using their Prime Sleep System (and somewhere north of 2 hours of deliberation) we narrowed it down to what I thought would be best for me. It really was effortless and from start to finish I felt like there was a genuine interest in my personal needs. Whatever Prime Sleep does they're doing it right. Could not be more pleased with the entire process.
Sara
  • Sara
  • Jun 02, 2018
First customers to purchase a mattress at Prime Sleep in Scottsdale, AZ! What a cool experience we had. Shout out to John and Bonnie for being so wonderful and helpful. Many years of thanks!
Michele
  • Michele
  • May 30, 2018
We went to Prime Sleep to find a new mattress for my Dad. He has lower back pain and has purchased four mattresses in the last 15 years! He wanted to downsize from a King to a Queen and get a comfortable mattress. Ron at Prime Sleep did not disappoint! He asked Dad some initial questions, then had him lay down on a "smart" mattress that measures pressure points, sleeping position and more. Within a couple minutes we had a customized report that listed 8-10 mattresses that matched the computer assessment taking the guess work out of choosing from the many mattresses in the store. The report also listed a variety of brands and pricing. Buying hint - Buy the mattress that makes you yawn! Ron and Jeff were very knowledgeable and patient. They took the time to answer all our questions. I learned a lot about mattresses during our visit! Not only did we get excellent service, we got a good deal!!!! Fortunately for us, they were having a terrific sale while we were there. I enjoyed our experience and recommend Ron and Jeff at this location of Prime Sleep. Five enthusiastic stars from us:)
Charles
  • Charles
  • May 29, 2018
this may be a repeat. Did another evaluation and is just went away. Anyway, Jeff Huffier at your 91st street store was most helpful. He even came to our home on his day off to give us hands on help. We had a small issue with the delivery and he took care of that also. We are now having a problem with the bed spread etc that may be related to the adjustable frame. Jeff says in his 30 years experience he has never run across our issue. We have every confidence he will have a mutually satisfactory solution. He is an excellent employee.
Brian
  • Brian
  • May 29, 2018
Great experience with Jeff! Very knowledgeable and professional. Can't wait to sleep on our new mattress!
David
  • David
  • May 27, 2018
judd
  • judd
  • May 27, 2018
My experience was excellent. No pressure on price, everything was explained in detail by my salesman Ron and the Prime Sleep System steered me to a great mattress. Highly recommend Ron and Prime Sleep.
Nadia
  • Nadia
  • May 26, 2018
Pippo was very helpful and patient and thorough. Appreciate good customer service!
Aubrey
  • Aubrey
  • May 20, 2018
Very informative! Helped us find the best deal for our money. They don’t work on commission so they really want you to find the best thing for you! Jeff was great. Highly recommend this store
Alexandro
  • Alexandro
  • May 19, 2018
Had a great experience. Chris Johnson was extremely helpful and made sure we got the best bed and pillows for us. Dave was a great source of additional information. Appreciate both of their hard work.
Becky
  • Becky
  • May 19, 2018
Chris & Dave are awesome to work with!! They know there products well & are very concerned to give you the best bed for you! Great experience buying a matrress here. Highly recommend!
Stephanie
  • Stephanie
  • May 14, 2018
Heather at Prime Sleep on 131st and Stateline gave us the best experience. We will be recommending Prime Sleep to everyone. I am so excited for our Stearns and Foster mattress and adjustable bed frame. Thank you again!
Stephanie
  • Stephanie
  • May 14, 2018
Heather at Prime Sleep on Stateline fitted my husband and I to the perfect mattress and adjustable bed room. I cannot wait for Friday to have our new bed delivered. She was very helpful with our toddler as well who was a bit uncooperative as it was getting close to nap. Thank you again for the 5 star experience! 🙂 Eric and Steph Schupp
Taina
  • Taina
  • May 12, 2018
Jeff was amazing! He spent a lot of time with us helping my fiancé and I pick a mattress. He was patient, very informative and funny. He’s also from TN so go Vols!
Buddy
  • Buddy
  • May 06, 2018
Highly recommend Prime Sleep. Their customer service is amazing. Staff is very knowledgeable. Best experience we've had shopping for a new mattress.
Rachael
  • Rachael
  • Apr 18, 2018
Best experience buying a mattress. Kathy was friendly but not overwhelming. She took us through this process where they determine your optimum sleep factor or something (with science!) and it narrows down the recommended mattresses. She didn't push the really expensive items, either, but gauged our budget and helped us find the right fit that we could afford. We had to leave suddenly before making our decision, but she emailed me quotes and when we were ready to buy we didn't have to go back into the store. Invest in your sleep health, your body will thank you!
Courtney
  • Courtney
  • Apr 18, 2018
Went in to look at a mattress for my wife and I. The customer service was excellent and we ended up getting three mattresses. They were patient and let us choose the mattress that was best for my situation. I would recommend checking them out.
Barbara
  • Barbara
  • Apr 04, 2018
Danielle Gamble was amazing help very knowledgeable ,and not pushy just to make a sale. She made sure we were comfortable and made sure we knew everything about what we was getting . I would recommend anyone to go to the liberty store to go see her to help you ..
Brandie
  • Brandie
  • Mar 31, 2018
jayme
  • jayme
  • Mar 28, 2018
Staff member met us at the door with a smile! Helped us with personalizing our bed to our needs! Very pleased
William
  • William
  • Mar 27, 2018
Tiffany
  • Tiffany
  • Mar 24, 2018
The worker on duty was amazing!! She worked with us for almost an hour to find me the perfect pillow! Will be coming back for the mattress soon!
Kerry L.
  • Kerry L.
  • Mar 23, 2018
Bought a adjustable bed from John Boevers at the Liberty Missouri Location and he was the GREATEST!!! No only did he help me he was caring and helpful and made this a wonderful wonderful experience!!! I would give them 5 stars all day!! Thanks John Kerry L Kirkland!!!
Kyle
  • Kyle
  • Mar 22, 2018
I visited prime Sleep and tried out their support factor...I was blown away. They were able to determine the exact mattress for me based on my sleeping style and body shape. It was a fun process and it was great to know I was looking for a mattress best suited for me. Really cool and the staff was great.
Amy
  • Amy
  • Mar 21, 2018
Thanks to David we have the perfect mattress and my husband and I have never slept better!
Danielle
  • Danielle
  • Mar 19, 2018
My husband and I purchased a mattress and motion base from this company almost three years ago. I am still so happy with my bed and their process. I even went back and purchased mattresses for my kids. I love how they listened to my specific needs and addressed every concern I had along the way!
Mayari
  • Mayari
  • Mar 18, 2018
My fiancé and I recently bought a bed from here through the comfort exchange program and noticed it felt way off from the store model we had tried as in half the bed was slightly firm and the other half had zero firmness to the point that you would sink in just by sitting on it. I called the manager (who had been very helpful since the beginning) and explained what was going on with our recently purchased mattress and she agreed that it shouldn’t feel that way and offered to look into it and came back with a couple of options. We decided to just exchange it out for the same type of mattress and the new one that was delivered was perfect and felt just right! I am giving 5 stars because of the customer service provided and the effort made to find a solution for my purchase, even though it was a “final sale” purchase. We are happy with our new bed and would recommend Prime Sleep for those in the market for a new bed.
Heather
  • Heather
  • Mar 17, 2018
David was so helpful in providing a stress free experience!
Daryl
  • Daryl
  • Mar 15, 2018
Michelle
  • Michelle
  • Mar 15, 2018
We went to Prime Sleep to take advantage of a sale they had going on. We got a great price on our California King mattress, box springs and frame. I was given a delivery date which was great because I had surgery scheduled and my husband is disabled. I was called not once but twice with delivery dates. It made it very hard because I was then healing from surgery and my husband is an amputee and dialysis pt and spends a lot of time in bed. Three times I got up to strip the bed and make sure they had a clear path to the bedroom. Two times they did not show. When they did get here the delivery guys were awesome! However they told me that they could not take my frame, which they had told me at the store that they would and its on their contract because they didn't want it to tip over and tear someone else's mattress. I called the store and they said they would send someone from the warehouse to pick it up. When they took the plastic off of the box springs there were at least 6 rips in it, the stitching was coming unraveled and they were scuffed on the sides. I was told that they would have to order more and come back. After not hearing from them for 2 weeks I called to find out what was going on. The told me the new delivery date would be March 13th. Well no one had bothered to tell me that. On March 12th I got a call in the evening that they would be here between 12-2pm but they would call when they were on their way. At 11:30am they showed up without calling. I wasn't quite ready for them but made due. Like I said before the delivery guys were great. Nate and Mike. I will never buy from Prime Sleep again nor will I recommend them to anyone. I do believe we deserve an apology, compensation...something for all the trouble. Because of the amount of time it took them to get our order here I could have bought from Mattress Firm and got free adjustable frames which would be better for my husband but we missed the sale jacking around with Prime Sleep.
Courtney
  • Courtney
  • Mar 10, 2018
This is the ONLY place to buy a mattress! We've been all over town...NFM, Mattress Firm, Mattress City etc...rude, over priced for the quality. Today we finished our search after we shopped Prime Sleep. JENNIFER and RICK were friendly and professional and were not arrogant and obnoxious/stressful like the other stores. This sealed the deal...they took the time to educate without being pushy. I'm a firm believer in giving shout outs when they are due...way to go Jennifer! Bottom line...if you want high quality bed without selling your first born, Visit Prime Sleep at 119th and Blackbob.
Donna
  • Donna
  • Mar 04, 2018
Great experience! Purchased a new mattress! David Moody helped me pick out a mattress to address my needs and price range.
Drew
  • Drew
  • Mar 02, 2018
we walked in just to browse and met John, John is a highly knowledgeable professional, educated us on interesting information about beds, definitely the man to speak to if you ever set foot in this store, he will teach you so much about your body and how it relates to how you sleep, my only regret is not being allowed to give him more stars.
buterflycandy
  • buterflycandy
  • Mar 02, 2018
If you need a new mattress, John from Prime Sleep is the guy to see. He goes at your pace and doesn't make you feel pressured to buy, makes finding the right mattress easy and fun. They have an awesome selection of the best foam and hybrid beds. Their pillow selection is pretty sweet too! totally recommend this place.
Lisa
  • Lisa
  • Feb 24, 2018
Venice and Casandra were very helpful! My husband and I had to come to the store at seperate times and they were both very accommodating. Bonus was getting an earlier delivery date than expected!
Megan
  • Megan
  • Feb 20, 2018
We went to the 119th and Metcalf Prime Sleep store today and had the best experience! Kathy and John were helpful and professional, and made sure that we were picking the best bed for us, regardless of which one it was. The fact that they don’t work on commission was refreshing and made us feel like their only priority was for us to leave happy.
Clarissa
  • Clarissa
  • Feb 04, 2018
Went to buy a new mattress today and I had previously been at the store and had an awesome experience so I decided to return. Kathy saw us right when we walked in and worked with us the whole time. She listened to my concerns, my wants, and my needs. She also took into account my budget and showed me what I said I could afford. When I decided I wanted to up the budget she still followed my lead. I did not feel overwhelmed one time. Both she and John were attentive, understanding, personable, and just down right good people. I’m glad I came here for my bed. And I can’t WAIT to sleep in it � — at Prime Sleep.
Mella
  • Mella
  • Feb 01, 2018
Venny was so helpful! She got us set up for delivery the very next day. The prices were the best we found in KC even with delivery! In a few years we will definitely be back to see Venny for a new bed!
Jayne Miller
  • Jayne Miller
  • Jan 31, 2018
We had been researching mattresses for over a month when we decided to stop in Prime Sleep. The quiz we took upon arrival helped us narrow our needs down very quickly. Within an hour we had picked our perfect mattress! Delivery in 2 days... added bonus! Thanks again John at the 119th and Metcalf location in Overland Park!!
Tara Staudenmyer
  • Tara Staudenmyer
  • Jan 19, 2018
We had the best experience with John at the Overland Park store! He was knowledgeable, thorough and helped us make the best decision in purchasing our bed. He also provided recommendations on pillows. He even stayed after hours to help us finalize the process! If you need a new bed Prime Sleep is the place to go!
Penny A
  • Penny A
  • Jan 15, 2018
The associates that work there are very helpful.
Glynda
  • Glynda
  • Jan 10, 2018
We bought a Beautyrest mattress there. They stock name brands and have very reasonable prices. They also give big discounts on floor models. Scott was very accommodating, even though he was as the only salesperson on duty and had several customers shopping and needing help at the same time.
Valar
  • Valar
  • Jan 10, 2018
AMAZING end of the year sales, great service. Scott was very helpful and didnt hover too much or try to upsell me. When i came to pick up the mattress he had like three groups in the store and his computers were down, but he still gave great service. Awesome store.
Sherry
  • Sherry
  • Jan 01, 2018
Margo
  • Margo
  • Dec 27, 2017
Great experience at the Boardwalk location! Thought shopping for a new mattress would be frustrating. We had the diagnostic mattress read our pressure points for the perfect fit. No pressured commission sales people just one very nice manager named Kelly Barry. She took time to show us all our options and answer any questions we had. Can't wait to go crawl into bed now!
Michelle
  • Michelle
  • Dec 19, 2017
Met Danielle who helped me find the bed that was best for me and I have loved every night on it so far. She was also super helpful finding my bed for me last minute when I was unsure if I wanted to spend the money but I’m so glad I did!
Danelle
  • Danelle
  • Dec 12, 2017
Venice was very helpful to ours needs: comfort, style, and price. Personable, affordable, and proficient in every department verses other department stores.
Gerald
  • Gerald
  • Dec 01, 2017
Venice was exceptionally friendly and helpful. My wife and I entered the store just for price comparisons fully expecting Prime Sleep to be out of our price range. But we left the store shortly after with a new mattress scheduled for delivery a few days later. We got the mattress on time and have found it to be everything Venice promised. We are very pleased.
kmjoseph
  • kmjoseph
  • Nov 12, 2017
Absolute best experience I've ever had at a mattress store. Venice was amazing. She was able to determine exactly what the problem was with our current mattress and figure out what both mine and my wife's sleep needs are. Great service and extremely knowledgeable and professional. Highly recommend this location.
Melanie
  • Melanie
  • Nov 12, 2017
Great experience. Venice was extremely knowledgeable and helpful to figure out our sleep needs. I wish we had gone here sooner. Loved the customer service and the technology behind the personal sleep evaluation machine. Highly recommend shopping here first.
Christina
  • Christina
  • Nov 06, 2017
I finally found a mattress that is good for me. It's been nearly 3 months. Taking the test to see whether you need a soft mattress or extra firm was easy. I recommend Prime Sleep to all who are looking for a new mattress. Ask for Venice. She was patient and answered all questions. Very pleasant to work with.
Michelle
  • Michelle
  • Oct 25, 2017
WOW they make buying a bed easy! Great customer service from start to finish! So excited for our new bed!
Dawn
  • Dawn
  • Oct 22, 2017
This was a different approach to purchasing a mattress. It was actually enjoyable and quite relaxing. There was no pressure, just a very knowledgeable salesman. A BIG THANKS goes out to Scott Spring for helping me purchase the perfect mattress for me. I had a great night's sleep! I will always purchase my mattress and box spring from Prime Sleep!
Kathy
  • Kathy
  • Oct 09, 2017
Karen Brown
  • Karen Brown
  • Oct 09, 2017
Stacey
  • Stacey
  • Oct 09, 2017
Greg @ Belton awesome Customerservice! Glad we came in today
Molly
  • Molly
  • Oct 07, 2017
Had a fantastic experience. Venice was very helpful and knowledgeable. Found a great mattress for an awesome price.
Greg
  • Greg
  • Oct 01, 2017
I read some of the reviews and I don't believe them. This place is wonderful. The service was awesome and the prices were well below that of their competitors. There was no hard sales pitch, just honest, knowledgeable sales personnel. I shopped around. I went to Prime Sleep, then Mattress Firm, then Sears. Prime Sleep had a terrific selection and the best prices. Thank you Stephan, for all your help and for being patient while I price checked. There is nothing more important than a goodnight's sleep, except saving money, and thanks to you I was able to do both. Sincerely, Julia Brown
Arby
  • Arby
  • Sep 24, 2017
Danielle did an outstanding job getting the right bed for me. She explained everything thoroughly and now I can spend the next third of my life in comfort! Thank you Danielle...you are terrific
Debbie
  • Debbie
  • Sep 19, 2017
Jeff
  • Jeff
  • Sep 19, 2017
Eddie
  • Eddie
  • Sep 19, 2017
Lorna
  • Lorna
  • Sep 16, 2017
Stephan Lueke was so very helpful in helping us pick out our new bed. The process was easy and very impressive how he helped us pick the correct mattress.
Billy
  • Billy
  • Sep 14, 2017
John was great to work with. He really took his time to help my wife and I select the perfect bed, and it was delivered the next day. Thanks Prime Sleep!
Mary Lynas
  • Mary Lynas
  • Sep 14, 2017
Danielle was so sweet and worked with me throughout the visit to make sure I was really happy with my purchase. I got a bed that was a little softer than my old one, but it was just what my husband and I needed. It is great.
Jenny
  • Jenny
  • Sep 11, 2017
We purchased a new mattress and adjustable base from the Liberty store. We had the BEST experience working with Danielle there! Danielle then educated us on the different options for mattresses, bases, and pillows, and proper sleeping alignment. She was very patient with us during multiple visits, and we never felt pressured to make a purchase. She definitely understood that it can be a major purchase, and wanted us to feel comfortable with our decision. We can't wait for our new set to arrive!
Joshua
  • Joshua
  • Aug 26, 2017
Best place to go!! Go see Venice Wilkins, she makes sure everything works for you. She knows the products.
Josh
  • Josh
  • Aug 25, 2017
The experience we got was the best! Very clean place fast service and very helpful to questions we had. Prices are great for the quality of the furniture they have!! Would definitely recommend it to others!! Go see Venice Wilkins at Boardwalk Avenue!!
RaVon
  • RaVon
  • Aug 24, 2017
Another good review for this Prime Sleep and Venice. She was very patient while we tried a lot of mattresses. She was very knowledgeable and personable. The experience was very good and I recommend mattress shopping here!
Sami
  • Sami
  • Aug 01, 2018
We had a great experience with Dan at Prime Sleep. He was patient with us, up front, and honest. We checked out a couple of mattress stores in our quest to find the right one. All the other stores felt very scripted and and money hungry. We felt like he genuinely wanted to help. Thanks Dan!
Cindy
  • Cindy
  • Jul 31, 2018
Just made a purchase for a new King bed and I couldn't be happier with the experience. The salesperson was very knowledgeable with help me with my decision. I would highly recommend the Raymore store.
Jamie
  • Jamie
  • Jul 28, 2018
Stephan was very helpful in answering all of my questions. Even as I walked out the door to look elsewhere he was able to offer additional advice and reminded me to write down the features of the mattresses I was considering. After visiting a couple of mattress shops the same day I quickly returned to make my purchase at Prime Sleep. The kids are resting well on their new beds! Thank you Stephan for the excellent customer service!
Rebecca
  • Rebecca
  • Jul 18, 2018
Excellent service and knowledgeable sales person. David listened to our needs and helped make a decision we are happy with at a great price!
Jim
  • Jim
  • Jul 16, 2018
We have just had our new mattress and adjustable base for a few days, but we already notice how much more comfortable we are sleeping. Thanks to Jeff for "fitting" us with the mattress best suited for the two of us. The adjustable base has really helped with our back issues. Prime Sleep made it easy and we did not feel suffocated by the sales staff.
Terri
  • Terri
  • Jul 12, 2018
Very helpful and not pushy at all! Love my Tempur-pedic flex(:
Jerri
  • Jerri
  • Jul 11, 2018
Sarah
  • Sarah
  • Jul 08, 2018
I had gone to a few different mattress store options and left empty handed each time. After driving past one of the PrimeSleep locations with a big sign that said "60% Off!" I decided to do some research; the overwhelmingly positive reviews were enough to convince me and I went to check it out with high expectations. Those expectations were met. The salesman was so friendly and helpful in finding exactly what I needed despite what I thought I wanted. He gave me a great deal on an excellent mattress that I may not have been able to afford at a different company. Believe me when I say that not only did I get a great mattress at a great price, the customer service was welcoming and knowledgable. I highly recommend anyone to go to PrimeSleep for their bed needs.
Billy
  • Billy
  • Jul 05, 2018
Jennifer was very nice and helped us get into the right bed. The first bed we bought didn’t work out for us, but Jennifer got us in the right bed for us and made the exchange process simple. Thank You
Will
  • Will
  • Jul 04, 2018
The experience at prime sleep was amazing! The whole shopping experience took less than 0.5hrs! Cassandra at the boardwalk location was super awesome at figuring out the best mattress for my support needs and to stay in our budget! The fact that they are able to find the exact support needs in store is a huge bonus! I've already told all my coworkers to get their mattresses from prime sleep!
Britany
  • Britany
  • Jul 01, 2018
From the moment we walked in Dan was incredibly helpful and knowledgeable about the mattress experience. We really liked that we were able to do a diagnostic sleep test to find the perfect bed for us. Would definitely recommend to anyone looking for a new mattress.
Bill
  • Bill
  • Jul 01, 2018
The Prime Sleep staff worked very hard to get us into the right mattress. Excellent service with not pressure selling. A comfortable experience!
Joyce
  • Joyce
  • Jul 01, 2018
I totally recommend Prime Sleep on 38th St. Steven was awesome showing me the best choices for me, delivery was great, and I live the mattress.
Cathryn
  • Cathryn
  • Jun 29, 2018
Saleswoman was very knowledgeable and professional,love the new bed.
Howard
  • Howard
  • Jun 28, 2018
Becky
  • Becky
  • Jun 28, 2018
We haven’t got our bed delivered yet but the customer service we received while picking the right bed out was fantastic. Stephan did a great job.
Kim
  • Kim
  • Jun 28, 2018
Dan was great to work with. He was very knowledgeable and did not try to push us to buy something we did not need. I will recommend Prime Sleep and Dan to all my friend looking for a new bed.
Beth
  • Beth
  • Jun 20, 2018
After taking care of my mother in law who had a stroke and my son who is disabled with TBI climbing into my bed is the best feeling I could possibly ask for. #PrimeSleep
Scott
  • Scott
  • Jun 14, 2018
Don't know much about beds and what you and/or your family needs? Stop by other bed stores and make sure your last stop is at Prime Sleep! Why you might ask, would you rather lay in 50 + beds to see which one feels the best for your back, neck, hip, etc. or have a high tech computerized bed scan your body and/or partner at the same time laying down and on your favorite side that you sleep on?? I just happened to stop by as I was in the neighborhood and JEFF at the 91st/Metcalf store was so knowledgeable with his years of service in the bed industry- that we did the computer scan test with my wife and I. WOW, my body scan level of comfort was a 3 and my wife a 2, it gets better, they have beds that can have level 3 on my side and level 2 on my wife's side 🙂 Stop by and ask for Jeff and you will never look back again with other bed stores. Of course, we have purchased our bed and love every refreshed nights sleep. Thanks again Prime Sleep and Jeff for your professionalism and helpful knowledge--- Scott
Scott
  • Scott
  • Jun 14, 2018
Don't know much about beds and what you and/or your family needs? Stop by other bed stores and make sure your last stop is at Prime Sleep! Why you might ask, would you rather lay in 50 + beds to see which one feels the best for your back, neck, hip, etc. or have a high tech computerized bed scan your body and/or partner at the same time laying down and on your favorite side that you sleep on?? I just happened to stop by as I was in the neighborhood and JEFF at the 91st/Metcalf store was so knowledgeable with his years of service in the bed industry- that we did the computer scan test with my wife and I. WOW, my body scan level of comfort was a 3 and my wife a 2, it gets better, they have beds that can have level 3 on my side and level 2 on my wife's side 🙂 Stop by and ask for Jeff and you will never look back again with other bed stores. Of course, we have purchased our bed and love every refreshed nights sleep. Thanks again Prime Sleep and Jeff for your professionalism and helpful knowledge--- Scott
Scott
  • Scott
  • Jun 14, 2018
"Don't know much about beds and what you and/or your family needs? Stop by other bed stores and make sure your last stop is at Prime Sleep! Why you might ask, would you rather lay in 50 + beds to see which one feels the best for your back, neck, hip, etc. or have a high tech computerized bed scan your body and/or partner at the same time laying down and on your favorite side that you sleep on?? I just happened to stop by as I was in the neighborhood and Larry at the 135th/Metcalf store was so knowledgeable with his years of service in the bed industry- that we did the computer scan test with my wife and I. WOW, my body scan level of comfort was a 3 and my wife a 2, it gets better, they have beds that can have level 3 on my side and level 2 on my wife's side 🙂 Stop by and ask for Jeff and you will never look back again with other bed stores. Of course, we have purchased our bed and love every refreshed nights sleep. Thanks again Prime Sleep and Jeff for your professionalism and helpful knowledge--- Scott
Scott
  • Scott
  • Jun 14, 2018
Stopped by the store after visiting play it again sports next door just to check out beds since I haven't bought a bed in about 10 years. Was pleasantly greeted by Larry who reviewed my thoughts of possibly being interested in a new bed to help with my back, neck and hips. He explained why Prime Sleep stand above the other Bed Companies and the computerized bed while do the thinking for me on what type of bed my wife and I would like. Needless to say, I went home to get my wife to do the computerized pressure test, etc. We felt so comfortable with Larry's honesty and knowledge - that we bought our bed that day and our specialized pillows! Received our bed within a week and the team delivered, set-up and took our old bed that will be donated to children in need after it is sanitized, etc. Sorry for the long review, but please go see a Prime Sleep store for your computerized body scan and you will never go to another company as they don't have this technology!! They even let you test the bed for 60 days and if you are not satisfied you can try another. Best part is, their beds can have 2 sides with different comfort levels (his side comfort level and her side can be a different comfort level)- WOW! Thanks again Prime Sleep Team for a job well done 🙂
Tom
  • Tom
  • Jun 10, 2018
Alex
  • Alex
  • Jun 09, 2018
We visited the store today and had a great experience! The sales lady Heather is nothing but awesome! She’s been very patient and knowledgeable. We will definitely recommend my families and friends to come here!
Jessica
  • Jessica
  • Jun 05, 2018
We went to Prime Sleep on 91st and Metcalf and Jeff was wonderful with helping us find the prefect mattress to fit our needs. The ability to use the Prime Sleep System to help take the guesswork out of selecting the right model was great as buying a new mattress is a little stressful. We were surprised to learn that Prime Seep is a Kansas City owned company and being able to support a local business was just icing on the cake. I would recommend anyone go to this store for a new mattress!!
Preston
  • Preston
  • Jun 03, 2018
Enormous shout out to Kathy. After the mattress I had at home started giving me back problems I knew I needed to switch. Kathy was unbelievably helpful and after using their Prime Sleep System (and somewhere north of 2 hours of deliberation) we narrowed it down to what I thought would be best for me. It really was effortless and from start to finish I felt like there was a genuine interest in my personal needs. Whatever Prime Sleep does they're doing it right. Could not be more pleased with the entire process.
Preston
  • Preston
  • Jun 03, 2018
Enormous shout out to Kathy. After the mattress I had at home started giving me back problems I knew I needed to switch. Heard about Prime Sleep on the radio and liked decided to give it a try. Kathy was unbelievably helpful. After using their Prime Sleep System (and somewhere north of 2 hours of deliberation) we narrowed it down to what I thought would be best for me. It really was effortless and from start to finish I felt like there was a genuine interest in my personal needs. Whatever Prime Sleep does they're doing it right. Could not be more pleased with the entire process.
Sara
  • Sara
  • Jun 02, 2018
First customers to purchase a mattress at Prime Sleep in Scottsdale, AZ! What a cool experience we had. Shout out to John and Bonnie for being so wonderful and helpful. Many years of thanks!
Michele
  • Michele
  • May 30, 2018
We went to Prime Sleep to find a new mattress for my Dad. He has lower back pain and has purchased four mattresses in the last 15 years! He wanted to downsize from a King to a Queen and get a comfortable mattress. Ron at Prime Sleep did not disappoint! He asked Dad some initial questions, then had him lay down on a "smart" mattress that measures pressure points, sleeping position and more. Within a couple minutes we had a customized report that listed 8-10 mattresses that matched the computer assessment taking the guess work out of choosing from the many mattresses in the store. The report also listed a variety of brands and pricing. Buying hint - Buy the mattress that makes you yawn! Ron and Jeff were very knowledgeable and patient. They took the time to answer all our questions. I learned a lot about mattresses during our visit! Not only did we get excellent service, we got a good deal!!!! Fortunately for us, they were having a terrific sale while we were there. I enjoyed our experience and recommend Ron and Jeff at this location of Prime Sleep. Five enthusiastic stars from us:)
Charles
  • Charles
  • May 29, 2018
this may be a repeat. Did another evaluation and is just went away. Anyway, Jeff Huffier at your 91st street store was most helpful. He even came to our home on his day off to give us hands on help. We had a small issue with the delivery and he took care of that also. We are now having a problem with the bed spread etc that may be related to the adjustable frame. Jeff says in his 30 years experience he has never run across our issue. We have every confidence he will have a mutually satisfactory solution. He is an excellent employee.
Brian
  • Brian
  • May 29, 2018
Great experience with Jeff! Very knowledgeable and professional. Can't wait to sleep on our new mattress!
David
  • David
  • May 27, 2018
judd
  • judd
  • May 27, 2018
My experience was excellent. No pressure on price, everything was explained in detail by my salesman Ron and the Prime Sleep System steered me to a great mattress. Highly recommend Ron and Prime Sleep.
Nadia
  • Nadia
  • May 26, 2018
Pippo was very helpful and patient and thorough. Appreciate good customer service!
Aubrey
  • Aubrey
  • May 20, 2018
Very informative! Helped us find the best deal for our money. They don’t work on commission so they really want you to find the best thing for you! Jeff was great. Highly recommend this store
Alexandro
  • Alexandro
  • May 19, 2018
Had a great experience. Chris Johnson was extremely helpful and made sure we got the best bed and pillows for us. Dave was a great source of additional information. Appreciate both of their hard work.
Becky
  • Becky
  • May 19, 2018
Chris & Dave are awesome to work with!! They know there products well & are very concerned to give you the best bed for you! Great experience buying a matrress here. Highly recommend!
Stephanie
  • Stephanie
  • May 14, 2018
Heather at Prime Sleep on 131st and Stateline gave us the best experience. We will be recommending Prime Sleep to everyone. I am so excited for our Stearns and Foster mattress and adjustable bed frame. Thank you again!
Stephanie
  • Stephanie
  • May 14, 2018
Heather at Prime Sleep on Stateline fitted my husband and I to the perfect mattress and adjustable bed room. I cannot wait for Friday to have our new bed delivered. She was very helpful with our toddler as well who was a bit uncooperative as it was getting close to nap. Thank you again for the 5 star experience! 🙂 Eric and Steph Schupp
Taina
  • Taina
  • May 12, 2018
Jeff was amazing! He spent a lot of time with us helping my fiancé and I pick a mattress. He was patient, very informative and funny. He’s also from TN so go Vols!
Buddy
  • Buddy
  • May 06, 2018
Highly recommend Prime Sleep. Their customer service is amazing. Staff is very knowledgeable. Best experience we've had shopping for a new mattress.
Rachael
  • Rachael
  • Apr 18, 2018
Best experience buying a mattress. Kathy was friendly but not overwhelming. She took us through this process where they determine your optimum sleep factor or something (with science!) and it narrows down the recommended mattresses. She didn't push the really expensive items, either, but gauged our budget and helped us find the right fit that we could afford. We had to leave suddenly before making our decision, but she emailed me quotes and when we were ready to buy we didn't have to go back into the store. Invest in your sleep health, your body will thank you!
Courtney
  • Courtney
  • Apr 18, 2018
Went in to look at a mattress for my wife and I. The customer service was excellent and we ended up getting three mattresses. They were patient and let us choose the mattress that was best for my situation. I would recommend checking them out.
Barbara
  • Barbara
  • Apr 04, 2018
Danielle Gamble was amazing help very knowledgeable ,and not pushy just to make a sale. She made sure we were comfortable and made sure we knew everything about what we was getting . I would recommend anyone to go to the liberty store to go see her to help you ..
Brandie
  • Brandie
  • Mar 31, 2018
jayme
  • jayme
  • Mar 28, 2018
Staff member met us at the door with a smile! Helped us with personalizing our bed to our needs! Very pleased
William
  • William
  • Mar 27, 2018
Tiffany
  • Tiffany
  • Mar 24, 2018
The worker on duty was amazing!! She worked with us for almost an hour to find me the perfect pillow! Will be coming back for the mattress soon!
Kerry L.
  • Kerry L.
  • Mar 23, 2018
Bought a adjustable bed from John Boevers at the Liberty Missouri Location and he was the GREATEST!!! No only did he help me he was caring and helpful and made this a wonderful wonderful experience!!! I would give them 5 stars all day!! Thanks John Kerry L Kirkland!!!
Kyle
  • Kyle
  • Mar 22, 2018
I visited prime Sleep and tried out their support factor...I was blown away. They were able to determine the exact mattress for me based on my sleeping style and body shape. It was a fun process and it was great to know I was looking for a mattress best suited for me. Really cool and the staff was great.
Amy
  • Amy
  • Mar 21, 2018
Thanks to David we have the perfect mattress and my husband and I have never slept better!
Danielle
  • Danielle
  • Mar 19, 2018
My husband and I purchased a mattress and motion base from this company almost three years ago. I am still so happy with my bed and their process. I even went back and purchased mattresses for my kids. I love how they listened to my specific needs and addressed every concern I had along the way!
Mayari
  • Mayari
  • Mar 18, 2018
My fiancé and I recently bought a bed from here through the comfort exchange program and noticed it felt way off from the store model we had tried as in half the bed was slightly firm and the other half had zero firmness to the point that you would sink in just by sitting on it. I called the manager (who had been very helpful since the beginning) and explained what was going on with our recently purchased mattress and she agreed that it shouldn’t feel that way and offered to look into it and came back with a couple of options. We decided to just exchange it out for the same type of mattress and the new one that was delivered was perfect and felt just right! I am giving 5 stars because of the customer service provided and the effort made to find a solution for my purchase, even though it was a “final sale” purchase. We are happy with our new bed and would recommend Prime Sleep for those in the market for a new bed.
Heather
  • Heather
  • Mar 17, 2018
David was so helpful in providing a stress free experience!
Daryl
  • Daryl
  • Mar 15, 2018
Michelle
  • Michelle
  • Mar 15, 2018
We went to Prime Sleep to take advantage of a sale they had going on. We got a great price on our California King mattress, box springs and frame. I was given a delivery date which was great because I had surgery scheduled and my husband is disabled. I was called not once but twice with delivery dates. It made it very hard because I was then healing from surgery and my husband is an amputee and dialysis pt and spends a lot of time in bed. Three times I got up to strip the bed and make sure they had a clear path to the bedroom. Two times they did not show. When they did get here the delivery guys were awesome! However they told me that they could not take my frame, which they had told me at the store that they would and its on their contract because they didn't want it to tip over and tear someone else's mattress. I called the store and they said they would send someone from the warehouse to pick it up. When they took the plastic off of the box springs there were at least 6 rips in it, the stitching was coming unraveled and they were scuffed on the sides. I was told that they would have to order more and come back. After not hearing from them for 2 weeks I called to find out what was going on. The told me the new delivery date would be March 13th. Well no one had bothered to tell me that. On March 12th I got a call in the evening that they would be here between 12-2pm but they would call when they were on their way. At 11:30am they showed up without calling. I wasn't quite ready for them but made due. Like I said before the delivery guys were great. Nate and Mike. I will never buy from Prime Sleep again nor will I recommend them to anyone. I do believe we deserve an apology, compensation...something for all the trouble. Because of the amount of time it took them to get our order here I could have bought from Mattress Firm and got free adjustable frames which would be better for my husband but we missed the sale jacking around with Prime Sleep.
Courtney
  • Courtney
  • Mar 10, 2018
This is the ONLY place to buy a mattress! We've been all over town...NFM, Mattress Firm, Mattress City etc...rude, over priced for the quality. Today we finished our search after we shopped Prime Sleep. JENNIFER and RICK were friendly and professional and were not arrogant and obnoxious/stressful like the other stores. This sealed the deal...they took the time to educate without being pushy. I'm a firm believer in giving shout outs when they are due...way to go Jennifer! Bottom line...if you want high quality bed without selling your first born, Visit Prime Sleep at 119th and Blackbob.
Donna
  • Donna
  • Mar 04, 2018
Great experience! Purchased a new mattress! David Moody helped me pick out a mattress to address my needs and price range.
Drew
  • Drew
  • Mar 02, 2018
we walked in just to browse and met John, John is a highly knowledgeable professional, educated us on interesting information about beds, definitely the man to speak to if you ever set foot in this store, he will teach you so much about your body and how it relates to how you sleep, my only regret is not being allowed to give him more stars.
buterflycandy
  • buterflycandy
  • Mar 02, 2018
If you need a new mattress, John from Prime Sleep is the guy to see. He goes at your pace and doesn't make you feel pressured to buy, makes finding the right mattress easy and fun. They have an awesome selection of the best foam and hybrid beds. Their pillow selection is pretty sweet too! totally recommend this place.
Lisa
  • Lisa
  • Feb 24, 2018
Venice and Casandra were very helpful! My husband and I had to come to the store at seperate times and they were both very accommodating. Bonus was getting an earlier delivery date than expected!
Megan
  • Megan
  • Feb 20, 2018
We went to the 119th and Metcalf Prime Sleep store today and had the best experience! Kathy and John were helpful and professional, and made sure that we were picking the best bed for us, regardless of which one it was. The fact that they don’t work on commission was refreshing and made us feel like their only priority was for us to leave happy.
Clarissa
  • Clarissa
  • Feb 04, 2018
Went to buy a new mattress today and I had previously been at the store and had an awesome experience so I decided to return. Kathy saw us right when we walked in and worked with us the whole time. She listened to my concerns, my wants, and my needs. She also took into account my budget and showed me what I said I could afford. When I decided I wanted to up the budget she still followed my lead. I did not feel overwhelmed one time. Both she and John were attentive, understanding, personable, and just down right good people. I’m glad I came here for my bed. And I can’t WAIT to sleep in it � — at Prime Sleep.
Mella
  • Mella
  • Feb 01, 2018
Venny was so helpful! She got us set up for delivery the very next day. The prices were the best we found in KC even with delivery! In a few years we will definitely be back to see Venny for a new bed!
Jayne Miller
  • Jayne Miller
  • Jan 31, 2018
We had been researching mattresses for over a month when we decided to stop in Prime Sleep. The quiz we took upon arrival helped us narrow our needs down very quickly. Within an hour we had picked our perfect mattress! Delivery in 2 days... added bonus! Thanks again John at the 119th and Metcalf location in Overland Park!!
Tara Staudenmyer
  • Tara Staudenmyer
  • Jan 19, 2018
We had the best experience with John at the Overland Park store! He was knowledgeable, thorough and helped us make the best decision in purchasing our bed. He also provided recommendations on pillows. He even stayed after hours to help us finalize the process! If you need a new bed Prime Sleep is the place to go!
Penny A
  • Penny A
  • Jan 15, 2018
The associates that work there are very helpful.
Glynda
  • Glynda
  • Jan 10, 2018
We bought a Beautyrest mattress there. They stock name brands and have very reasonable prices. They also give big discounts on floor models. Scott was very accommodating, even though he was as the only salesperson on duty and had several customers shopping and needing help at the same time.
Valar
  • Valar
  • Jan 10, 2018
AMAZING end of the year sales, great service. Scott was very helpful and didnt hover too much or try to upsell me. When i came to pick up the mattress he had like three groups in the store and his computers were down, but he still gave great service. Awesome store.
Sherry
  • Sherry
  • Jan 01, 2018
Margo
  • Margo
  • Dec 27, 2017
Great experience at the Boardwalk location! Thought shopping for a new mattress would be frustrating. We had the diagnostic mattress read our pressure points for the perfect fit. No pressured commission sales people just one very nice manager named Kelly Barry. She took time to show us all our options and answer any questions we had. Can't wait to go crawl into bed now!
Michelle
  • Michelle
  • Dec 19, 2017
Met Danielle who helped me find the bed that was best for me and I have loved every night on it so far. She was also super helpful finding my bed for me last minute when I was unsure if I wanted to spend the money but I’m so glad I did!
Danelle
  • Danelle
  • Dec 12, 2017
Venice was very helpful to ours needs: comfort, style, and price. Personable, affordable, and proficient in every department verses other department stores.
Gerald
  • Gerald
  • Dec 01, 2017
Venice was exceptionally friendly and helpful. My wife and I entered the store just for price comparisons fully expecting Prime Sleep to be out of our price range. But we left the store shortly after with a new mattress scheduled for delivery a few days later. We got the mattress on time and have found it to be everything Venice promised. We are very pleased.
kmjoseph
  • kmjoseph
  • Nov 12, 2017
Absolute best experience I've ever had at a mattress store. Venice was amazing. She was able to determine exactly what the problem was with our current mattress and figure out what both mine and my wife's sleep needs are. Great service and extremely knowledgeable and professional. Highly recommend this location.
Melanie
  • Melanie
  • Nov 12, 2017
Great experience. Venice was extremely knowledgeable and helpful to figure out our sleep needs. I wish we had gone here sooner. Loved the customer service and the technology behind the personal sleep evaluation machine. Highly recommend shopping here first.
Christina
  • Christina
  • Nov 06, 2017
I finally found a mattress that is good for me. It's been nearly 3 months. Taking the test to see whether you need a soft mattress or extra firm was easy. I recommend Prime Sleep to all who are looking for a new mattress. Ask for Venice. She was patient and answered all questions. Very pleasant to work with.
Michelle
  • Michelle
  • Oct 25, 2017
WOW they make buying a bed easy! Great customer service from start to finish! So excited for our new bed!
Dawn
  • Dawn
  • Oct 22, 2017
This was a different approach to purchasing a mattress. It was actually enjoyable and quite relaxing. There was no pressure, just a very knowledgeable salesman. A BIG THANKS goes out to Scott Spring for helping me purchase the perfect mattress for me. I had a great night's sleep! I will always purchase my mattress and box spring from Prime Sleep!
Kathy
  • Kathy
  • Oct 09, 2017
Karen Brown
  • Karen Brown
  • Oct 09, 2017
Stacey
  • Stacey
  • Oct 09, 2017
Greg @ Belton awesome Customerservice! Glad we came in today
Molly
  • Molly
  • Oct 07, 2017
Had a fantastic experience. Venice was very helpful and knowledgeable. Found a great mattress for an awesome price.
Greg
  • Greg
  • Oct 01, 2017
I read some of the reviews and I don't believe them. This place is wonderful. The service was awesome and the prices were well below that of their competitors. There was no hard sales pitch, just honest, knowledgeable sales personnel. I shopped around. I went to Prime Sleep, then Mattress Firm, then Sears. Prime Sleep had a terrific selection and the best prices. Thank you Stephan, for all your help and for being patient while I price checked. There is nothing more important than a goodnight's sleep, except saving money, and thanks to you I was able to do both. Sincerely, Julia Brown
Arby
  • Arby
  • Sep 24, 2017
Danielle did an outstanding job getting the right bed for me. She explained everything thoroughly and now I can spend the next third of my life in comfort! Thank you Danielle...you are terrific
Debbie
  • Debbie
  • Sep 19, 2017
Jeff
  • Jeff
  • Sep 19, 2017
Eddie
  • Eddie
  • Sep 19, 2017
Lorna
  • Lorna
  • Sep 16, 2017
Stephan Lueke was so very helpful in helping us pick out our new bed. The process was easy and very impressive how he helped us pick the correct mattress.
Billy
  • Billy
  • Sep 14, 2017
John was great to work with. He really took his time to help my wife and I select the perfect bed, and it was delivered the next day. Thanks Prime Sleep!
Mary Lynas
  • Mary Lynas
  • Sep 14, 2017
Danielle was so sweet and worked with me throughout the visit to make sure I was really happy with my purchase. I got a bed that was a little softer than my old one, but it was just what my husband and I needed. It is great.
Jenny
  • Jenny
  • Sep 11, 2017
We purchased a new mattress and adjustable base from the Liberty store. We had the BEST experience working with Danielle there! Danielle then educated us on the different options for mattresses, bases, and pillows, and proper sleeping alignment. She was very patient with us during multiple visits, and we never felt pressured to make a purchase. She definitely understood that it can be a major purchase, and wanted us to feel comfortable with our decision. We can't wait for our new set to arrive!
Joshua
  • Joshua
  • Aug 26, 2017
Best place to go!! Go see Venice Wilkins, she makes sure everything works for you. She knows the products.
Josh
  • Josh
  • Aug 25, 2017
The experience we got was the best! Very clean place fast service and very helpful to questions we had. Prices are great for the quality of the furniture they have!! Would definitely recommend it to others!! Go see Venice Wilkins at Boardwalk Avenue!!
RaVon
  • RaVon
  • Aug 24, 2017
Another good review for this Prime Sleep and Venice. She was very patient while we tried a lot of mattresses. She was very knowledgeable and personable. The experience was very good and I recommend mattress shopping here!
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